Refund policy

At Paankhuri.co, your satisfaction is our top priority. If you’re not fully happy with your purchase, we’re here to help.

Returns

• You may request a return within 7 days of delivery if the product is:

  • Damaged or defective

  • Wrong item received

  • Not functioning as described

• To be eligible for a return, the product must be unused, in its original packaging, and with proof of purchase (invoice/receipt).

Refunds

• Once we receive and inspect your returned product, we will notify you.

• If approved, your refund will be processed within 7–10 business days to your original payment method.

• Shipping charges (if any) are non-refundable.

Replacements

• In case of damaged or defective items, we will send you a replacement at no extra cost.

• If a replacement is unavailable, a full refund will be issued.

Non-Returnable Items

For safety and hygiene reasons, certain products (like used blades, opened consumables, or customized items) cannot be returned.

How to Request a Return

1. Contact us at support@paankhuri.co within 7 days of delivery.

2. Share your order number, reason for return, and photos (if applicable).

3. Our support team will guide you through the return pickup or shipping process.

Need Help?

If you have any questions about returns or refunds, we’re always here for you.

• Email: support@paankhuri.co

At Paankhuri.co, we stand by our products and our customers — because your garden deserves the best.